Contact
Please feel free to contact us for any reason, you can do so below or at info@gemsandropes.com. We will respond as soon as possible.
Shipping
Free shipping on orders over $100 Use Coupon Code: FreeShipping
Please allow up to 3 business days to process your order.
In case of any shipping disruptions, please provide an email address that you may be contacted at.
We are not responsible for any and all claims with the shipping carrier regarding damaged and/or lost packages.
Returns & Exchanges
We will accept returns or exchanges of merchandise that are without showing signs of wear or damage in any way, with all tags attached, up to 14 days from delivery.
Customers will be responsible for the return shipping. Once received, your exchange will be shipped free of charge.
Please contact us before sending anything back, we will provide you with a return address and return instructions.